Website Event Tracking

Website Event Tracking (GA4 & GTM)

If it’s not tracked, it didn’t happen. ShineClicks implements reliable GA4 + GTM event tracking—forms, calls, chats, carts, bookings, file downloads—mapped to your KPIs and verified with QA, so decisions and budgets are driven by truth.

What we offer

Connecting customers with your brand

KPI Tree & Taxonomy

A structured KPI tree aligns business goals with measurable events, supported by consistent naming conventions, UTM standards, and a source of truth ensuring clarity organizationwide.

GA4 & GTM Implementation

GA4 and GTM implementation establishes a reliable data layer, precise triggers, and enhanced measurements, capturing interactions like calls, chats, downloads, videos, and robust form submissions.

Lead & Call Tracking

Lead and call tracking uses dynamic number insertion, qualification tags, and mapped booking events to strengthen attribution accuracy, analyze show rates, and deliver dependable insights.

E-commerce Events

E-commerce tracking captures item views, add-to-cart actions, checkout beginnings, and purchases, alongside feed validation and logging of coupons, shipping details, and refund events for reporting.

Consent & Privacy

Consent and privacy practices implement Consent Mode v2, regional logic, and IP anonymization, ensuring PII-safe parameters, structured data retention, controlled access aligned with compliance.

Offline Conversions

Offline conversions upload CRM or POS data into analytics and ad platforms using match keys, scheduled imports, and validation rules to ensure precise revenue measurement.

QA & Documentation

QA and documentation ensure tracking accuracy through Tag Assistant verification, defined test plans, clear walkthroughs, detailed specifications, and maintained change logs, supported by a runbook.

Deliverables (Depending on Package)

Our deliverables include a KPI tree, tracking specifications, GA4 and GTM setups, event libraries, QA documentation, and role-based dashboards solutions.

Discover

Goals, stack, consent requirements, baseline audit

Design

KPI tree, taxonomy, data layer & tag plan

Implement

GA4/GTM events, call/chat/booking/e-com tracking

Validate

QA & fix; documentation; & team handoff

Our Process

Our Proven 5-Step Growth Process

Operate

Monitor health; add events as features launch

Our Timelines

Week 1: audit + KPI tree + tracking plan

Week 2: events live (priority goals) + QA

Weeks 3–4: offline imports + dashboards + handoff

Key KPIs We Track

These KPIs provide complete visibility across acquisition, engagement, and revenue, allowing precise measurement
of lead quality, conversion efficiency, and marketing return.

Qualified Leads & Show/Sold Rates

We measure qualified leads from forms, calls, chats, and bookings while tracking show and sold rates to evaluate funnel efficiency and improve revenue outcomes.

E-commerce Metrics

We monitor e-commerce conversion rates, average order value, and marketing efficiency metrics like ROAS and MER to optimize performance, spending allocation, and revenue growth.

Page & Traffic Performance

We analyze landing page conversion behavior and traffic source performance to identify winning channels, improve user journeys, and support accurate payback modeling.

Our Packages

Essentials

Best For New brands

  • GA4 & GTM
  • Core events & QA
  • UTM guide

Growth

Best For Scaling companies

  • DNI/call tags & booking
  • Offline imports
  • Dashboards

Enterprise

Best For Established brands

  • Server-side tagging
  • Multi-domain
  • Automated health alerts

Quality & Compliance

Consent & PII Safety

We implement consent-aware tracking with strict PII protections, structured data policies, and compliant processes to ensure trustworthy, privacy-first measurement across all touchpoints and user journeys.

Accessible Events

We optimize forms, interactions, and event labels for WCAG compliance, ensuring screen readers interpret actions accurately and all users experience fully accessible, inclusive website tracking.

Accountable Workflow

We maintain detailed change logs and assign clear owners to every tracking task, creating transparent workflows, faster resolutions, and strong accountability throughout ongoing measurement operations.

Ready to Grow with ShineClicks?

Email to get a tracking spec and GA4/GTM setup plan.