Website Maintenance & Security

Website Maintenance & Security

Websites win when they’re fast, secure, and always up. ShineClicks provides proactive care—updates, backups, monitoring, security hardening, and Core Web Vitals upkeep—so your site stays healthy and conversion-ready.

What we offer

Connecting customers with your brand

Updates & Governance

We manage core CMS, theme, and plugin updates from staging to production, using version control, detailed change logs, and rollback plans to maintain site stability and governance.

Backups & Recovery

Automated daily and offsite backups, plus on-demand pre-deployment backups, combined with tested restore procedures and disaster-recovery runbooks, ensure fast recovery from any data loss or outage.

Security Hardening

Websites are protected with WAF/CDN rules, brute-force/rate-limit controls, login/IP allowlists, least-privilege roles, two-factor authentication, and secrets management for robust, proactive security measures.

Monitoring & Alerts

We continuously monitor uptime, SSL/domain renewals, DNS health, page speed, and error logs, sending anomaly alerts for spikes, 404/500 errors, malware, and downtime.

Performance & Core Web Vitals

We optimize images, maintain script hygiene, and tune databases/caches, enforcing LCP, INP, CLS budgets, with ongoing speed sprints to keep your website fast and efficient.

Compliance & Privacy

Websites follow consent patterns, cookie banners, and data-retention checks while maintaining WCAG AA accessibility standards and periodic audits to ensure privacy, legal compliance, and usability.

Content & Minor Enhancements

We handle monthly content edits, add new blocks/components, fix bugs, and perform QA across devices and browsers to maintain an updated, fully functional website.

Incident Response

Priority triage, safe mode activation, root-cause analysis, and post-mortems, along with a structured communication playbook, ensure quick, transparent handling of security or operational incidents.

Deliverables (Depending on Package)

Our deliverables include care plans with SLAs, staging and backups, security policies, monthly health reports, and detailed change logs for all deployments.

Onboard

Audit, baseline speed/security, staging & backups

Stabilize

Fix critical items, set monitors/alerts, update cadence

Operate

Monthly releases, reports, CWV and accessibility upkeep

Improve

Roadmap for speed, UX, and conversion enhancements

Our Process

A Complete Process for a Fast, Secure Website

This process ensures your website stays fast, secure, stable, and continually improved through structured audits, updates, monitoring, optimization, and proactive fixes every month.

Our Timelines

Week 1: audit + staging + backups + monitors live

Week 2: first maintenance release + security hardening

Month 1: restore test + health report; ongoing monthly cadence

Key KPIs for Website Success

KPIs measure website maintenance and security performance by tracking uptime, Core Web Vitals, errors,
vulnerabilities, and backup reliability to ensure stability, speed, and resilience.

Uptime & Resolution

Monitors uptime percentage and mean time to resolution (MTTR), ensuring your website remains reliably online with fast response to any issues or outages.

Performance Metrics

Tracks Core Web Vitals (LCP, INP, CLS) and average page load time to maintain a fast, responsive, and user-friendly website experience.

Errors & Vulnerabilities

Monitors 404/500 error rates, vulnerability counts, and age, helping identify and mitigate risks while keeping the website secure and functional.

Backup Reliability

Measures backup restore success rates and time-to-restore, ensuring data can be quickly recovered with minimal downtime in the event of a failure.

Our Packages

Care Lite

Best For New brands

  • Updates
  • Backups
  • Uptime/SSL monitoring
  • Monthly report

Care Plus

Best For Scaling companies

  • WAF/CDN tuning
  • CWV sprints
  • Accessibility checks
  • 4–6 content tickets/mo

Care Pro

Best For Established brands

  • Priority incident response
  • Staging deploys weekly
  • Security scans
  • Quarterly recovery drill

Quality & Compliance

Accessibility Standards

Websites follow WCAG 2.1 AA practices, including readable contrast, proper focus states, and correctly labeled elements, ensuring inclusive, accessible experiences across devices and for all users.

Privacy & Consent

Implements consent-aware analytics, PII-safe practices, and accurate disclosures to protect user data, ensure compliance, and maintain transparent, secure tracking across your website.

Ethical & Transparent Design

Avoids dark patterns, provides transparent change logs, and maintains SLAs, ensuring trustworthy, ethical, and accountable website maintenance and user interactions.

Ready to Grow with ShineClicks?

Email to get a maintenance plan and SLA.